Cancellation

• If we have a verbal or written contract to provide a service/services to you including supervision of contact and this is cancelled with less than 72 hours notice then 50% of the fee quoted is payable.
• If the cancellation is within less than 48 hours of the commencement of the work then 75% is payable .
• Less than 24 hours notice of cancellation will attract 100% payment.
• These cancellation fees are applicable even when no written invoice has as yet been sent.
• Where an appointment is cancelled, no report writing time will be charged for however the time taken to report on the failed appointment may be levied.
• These cancellation fees are all inclusive for ISW and FSW work in the UK  including advice, contact supervision, appointments as part of a Section 7 or risk assessment report and parenting support/ coaching work.
• If work outside the UK is involved then disbursements, for example travel tickets may be added, but this is at the discretion of the practitioner involved